Effective Date: 2026

At Nurture Family Dental, protecting your privacy is important to us. This Privacy Practices Notice explains how we collect, use, store, and protect information collected through our website, phone systems, appointment scheduling tools, forms, and communications.

Information We Collect

We may collect information you voluntarily provide, including:

Name
Phone number
Email address
Appointment requests
Insurance information
Communication preferences
Information submitted through forms, chat features, or phone communications

We may also automatically collect limited website information such as:

Device type
Browser information
IP address
Website usage analytics

How We Use Information

Information collected may be used to:
Schedule and manage appointments
Respond to inquiries
Provide dental care services
Send appointment reminders and confirmations
Communicate regarding treatment or office updates
Improve patient experience and website functionality
Comply with legal and regulatory requirements

Phone Calls, Text Messages, and Communication Systems

By providing your contact information, you consent to receive communications regarding appointments, treatment, billing, and office-related updates.

Phone calls may be recorded or monitored for quality assurance, training, patient service, and operational purposes.

Text messaging rates may apply based on your mobile carrier.

Third-Party Service Providers

We may use trusted third-party vendors and service providers to assist with:

Phone systems and call management
Appointment reminders
Website hosting
Payment processing
Communication services
Analytics and technology services

These providers are contractually required to maintain appropriate safeguards and use information only for authorized purposes.

Protection of Information

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect information, no transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

Cookies and Website Tracking

Our website may use cookies and analytics technologies to improve user experience and understand website usage.

You may adjust browser settings to limit cookie usage.

Your Privacy Rights

You may request to:

Update contact information
Request communication preference changes
Ask questions regarding our privacy practices
Request access to information as permitted by law

Changes to This Notice

We reserve the right to update this Privacy Practices Notice periodically. Updates will be posted on this page with revised effective dates.

Contact Us

If you have questions regarding this Privacy Practices Notice, please contact:

Nurture Family Dental

Artificial Intelligence and Call Technology

We may utilize automated systems, voice technology, artificial intelligence tools, and communication platforms to help manage incoming calls, scheduling, patient communication, and customer service functions. Information shared during these interactions may be processed by authorized technology providers solely for business and patient service purposes.

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Effective Date: February 16, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW
YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. THE PRIVACY OF YOUR MEDICAL

INFORMATION IS IMPORTANT TO US.

CONTACT INFORMATION
For more information about our privacy practices, to discuss questions or concerns, or to get additional copies of
this notice, please contact our Privacy Officer.
Telephone: 810-227-2744
6259 Grand River Rd., Brighton, MI 48114
OUR LEGAL DUTY
We are required by law to protect the privacy of your protected health information (“medical information”). We are also required to
send you this notice about our privacy practices, our legal duties and your rights concerning your medical information.
We must follow the privacy practices that are described in this notice while it is in effect. This notice takes effect on the date set forth
at the top of this page and will remain in effect unless we replace it. We reserve the right at any time to change our privacy practices
and the terms of this notice at any time, provided such changes are permitted by applicable law. We reserve the right to make any
change in our privacy practices and the new terms of our notice applicable to all medical information we maintain, including medical
information we created or received before we made the change in practices.
We may amend the terms of this notice at any time. If we make a material change to our policy practices, we will provide to you, the
revised notice. Any revised notice will be effective for all health information we maintain. The effective date of a revised notice will
be noted. A copy of the current notice in effect will be available in our facility and on our website. You may request a copy of the
current notice at any time. We collect and maintain oral, written and electronic information to administer our business and to
provide products, services and information of importance to our patients. We maintain physical, electronic and procedural
safeguards in the handling and maintenance of our patients’ medical information, in accordance with applicable state and federal
standards, to protect against risks such as loss, destruction and misuse.
USES AND DISCLOSURES OF YOUR MEDICAL INFORMATION
Treatment: We may disclose your medical information, without your prior approval, to another dentist or healthcare provider
working in our facility or otherwise providing you treatment for the purpose of evaluating your health, diagnosing medical conditions
and providing treatment. For example, your health information may be disclosed to an oral surgeon to determine whether surgical
intervention is needed.
Payment: We provide dental services. Your medical information may be used to seek payment from your insurance plan or from you.
For example, your insurance plan may request and receive information on dates that you received services at our facility in order to
allow your employer to verify and process your insurance claim.
Health Care Operations: We may use and disclose your medical information, without your prior approval, for health care operations.
Health care operations include:
● healthcare quality assessment and improvement activities;
● reviewing and evaluating dental care provider performance, qualifications and competence, health care training programs,
provider accreditation, certification, licensing and credentialing activities;
● conducting or arranging for medical reviews, audits and legal services, including fraud and abuse detection and prevention;
and
● business planning, development, management and general administration including customer service, complaint resolutions
and billing, de-identifying medical information, and creating limited data sets for health care operations, public health
activities and research.
We may disclose your medical information to another dental or medical provider or to your health plan subject to federal privacy
protection laws, as long as the provider or plan has had a relationship with you and the medical information is for that provider’s or
health plan’s care quality assessment and improvement activities, competence and qualification evaluation and review activities, or
fraud and abuse detection and prevention.

Your Authorization: You (or your legal personal representative) may give us written authorization to use your medical information or
to disclose it to anyone for any purpose. Once you give us authorization to release your medical information, we cannot guarantee
that the person to whom the information is provided will not disclose that information. You may take back or “revoke” your written
authorization at any time, except if we have already acted based on your authorization. Your revocation will not affect any use or
disclosure permitted by your authorization while it was in effect. Unless you give us written authorization, we will not use or disclose
your medical information for any purpose other than those described in this notice. We will obtain your authorization prior to using
your medical information for marketing, fundraising purposes or for commercial use. Once authorized, you may opt out of these
communications at any time.
Family, Friends and Others involved in your care or payment for care: We may disclose your medical information to a family
member, friend or any other person you involve in your care or payment for your health care. We will disclose the medical
information that is relevant to the person’s involvement.
We may use or disclose your name, location and general condition to notify, or to assist an appropriate public or private agency to
locate and notify, a person responsible for your care in appropriate situations, such as a medical emergency or during disaster relief
efforts.
We will provide you with an opportunity to object to these disclosures, unless you are not present or are incapacitated or it is an
emergency or disaster relief situation. In those situations, we will use our professional judgment to determine whether disclosing
your medical information is in your best interest under the circumstances.
Health-Related Products and Services: We may use your medical information to communicate with you about health-related
products, benefits, services, payment for those products and services and treatment alternatives.
Reminders: We may use or disclose medical information to send you reminders about your dental care, such as appointment
reminders via US Mail, email and telephone. By providing your email address to us, you agree that you may receive reminders and
breach notifications via email as a possible alternative to US Mail. It is the policy of our office to leave a message on any voicemail or
answering machine that may be attached to a number that you provide (home, cell or work). If you prefer that we NOT leave a
message to confirm treatment or your appointments, please check this box.
Plan Sponsors: If your dental insurance coverage is through an employer’s sponsored group dental plan, we may share summary
health information with the plan sponsor.
Public Health and Benefit Activities: We may use and disclose your medical information, without your permission, when required
by law and when authorized by law for the following kinds of public health and public benefit activities;
● for public health, including to report disease and vital statistics, child abuse, adult abuse, neglect or domestic violence;
● to avert a serious an imminent threat to health or safety;
● for health care oversight, such as activities of state insurance commissioners, licensing and peer review authorities and
fraud prevention agencies;
● for research;
● in response to court and administrative orders and other lawful process;
● to law enforcement officials with regard to crime victims and criminal activities;
● to coroners, medical examiners, funeral directors and organ procurement organizations;
● to the military, to federal officials for lawful intelligence, counterintelligence, and national security activities, and to
correctional institutions and law enforcement regarding persons in lawful custody; and
● as authorized by state worker’s compensation laws.
Special protections for SUD records: Substance Use Disorder (SUD) Treatment records have enhanced protections. They cannot be
used in legal proceedings without your consent or court order.
If a use or disclosure of health information described above in this notice is prohibited or materially limited by other laws that apply
to us, it is our intent to meet the requirements of the more stringent law.
Business Associates: We may disclose your medical information to our business associates that perform functions on our behalf or
provide us with services if the information is necessary for such functions or services. Our business associates are required, under
contract with us, to protect the privacy of your information and are not allowed to use or disclose any information other than as
specified in our contract.
Data Breach Notification Purposes: We may use your contact information to provide legally required notices of unauthorized
acquisition, access or disclosure of your health information.
Additional Restrictions on use and disclosure: Certain federal and state laws may require special privacy protections that restrict the
use and disclosure of certain health information, including highly confidential information about you. “Highly Confidential
Information” may include confidential information under Federal laws governing reproductive rights, alcohol and drug abuse
information and genetic information as well as state laws that often protect the following types of information:
1) HIV/AIDS;
2) Mental Health;
3) Genetic Tests (in accordance with GINA 2009);

4) Alcohol and drug abuse;
5) Sexually transmitted diseases and reproductive health information; and
6) Child or adult abuse or neglect, including sexual assault.
YOUR RIGHTS
1) You have a right to see and get a copy of your health records.
2) You have a right to amend your health information.
3) You have a right to ask to get an Accounting of Disclosures of when and why your health information was shared for certain
purposes.
4) You are entitled to receive a Notice of Privacy Practices that tells you how your health information may be used and shared.
5) You may decide if you want to give your Authorization before your health information may be used or shared for certain
purposes, such as marketing. It is the policy of our office NOT to sell or disclose your information to any outside firms or
business partners. Your information may be used, only within our office, for the purposes of presenting to you certain
products or services which our dentist(s) or staff feel may present a benefit for you, your oral health or happiness with your
smile. If you would like to opt out of this level of service, you may do so by checking this box.
6) You have the right to receive your information in a confidential manner and restrict certain communication methods.
7) You have a right to restrict who receives your information.
8) You have a right to request an amendment to be made to your health records by submitting the request in writing to our
privacy officer. Your request does not guarantee the amendment, but does guarantee that it will be reviewed and
considered.
9) If you believe your rights are being denied or your health information is not being protected, you can:
a. File a complaint with your provider or health insurer
b. File a complaint with the U.S. Government
10) Right to opt out of fundraising activities. If you would like to opt out of any fundraising programs that our office may
participate in, such as cancer walks, or other fundraising programs you may do so by checking this box.
COMPLAINTS
If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your
medical information, about amending your medical information, about restricting our use or disclosure of your medical information,
or about how we communicate with you about your medical information (including a breach notice communication), you may
contact our Privacy Officer to register either a verbal or written complaint. You may also submit a written complaint to the Office for
Civil Rights of the United States Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, Washington,
DC, 20201. You may contact the Office for Civil Rights’ hotline at 1-800-368-1019. We support your right to privacy of your medical
information. We will not retaliate in any way if you choose to file a complaint with us or with the US Department of Health and
Human Services.

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Terms & Conditions

Effective Date: July 8, 2026

Welcome to the Nurture Family Dental website ("Website"). By accessing or using this Website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use this Website.

1. About Us

Nurture Family Dental ("NFD," "we," "our," or "us") provides information about our dental practice, services, patient resources, and appointment requests through this Website.

2. Website Use

You agree to use this Website only for lawful purposes. You may not:

• Use the Website in any way that violates applicable laws or regulations.

• Attempt to gain unauthorized access to any part of the Website or its systems.

• Upload or transmit malicious software or harmful code.

• Interfere with the Website's operation or security.

We reserve the right to suspend or terminate access to users who violate these Terms.

3. Medical Disclaimer

The information provided on this Website is for general educational and informational purposes only. It is not intended to replace professional dental advice, diagnosis, or treatment.

You should always consult a licensed dental professional regarding your individual oral health needs. Never disregard professional advice because of information found on this Website.

If you are experiencing a dental emergency, call our office immediately or seek emergency medical care.

4. Appointment Requests

Submitting an appointment request through our Website does not guarantee a scheduled appointment. A member of our team will contact you to confirm your requested date and time.

We reserve the right to reschedule appointments when necessary.

5. Membership Plans and Promotions

Membership plans, discounts, promotions, giveaways, contests, and special offers advertised on this Website are subject to change or termination without notice unless otherwise stated.

Certain offers may have eligibility requirements, expiration dates, or additional terms.

Membership plans are not dental insurance.

6. Insurance Information

Information regarding insurance participation is provided as a convenience and may change over time. Patients are responsible for understanding their individual insurance benefits and financial obligations.

Verification of benefits does not guarantee payment by an insurance carrier.

7. Payments

Patients are responsible for payment for services rendered unless other arrangements have been made.

Accepted payment methods, financing options, and payment policies may change at any time.

8. SMS/Text Messaging Terms

By providing your mobile phone number and opting in to receive text messages from Nurture Family Dental, you consent to receive SMS communications related to your care and our services.

These messages may include:

• Appointment reminders and confirmations

• Scheduling updates

• Treatment and post-operative care instructions

• Billing and payment notifications

• Office announcements

• Patient service communications

• Limited promotional or marketing messages (only if you have separately opted in to receive marketing communications)

Message frequency varies based on your appointments and communication preferences. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact our office at (810) 227-2744.

SMS consent is not shared with third parties or affiliates for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text message delivery depends on your mobile carrier and network availability. Nurture Family Dental is not responsible for delayed or undelivered messages.

9. Intellectual Property

All content on this Website, including but not limited to logos, graphics, photographs, videos, text, designs, and marketing materials, is the property of Nurture Family Dental or is used with permission and is protected by applicable copyright, trademark, and intellectual property laws.

Content may not be copied, reproduced, distributed, or used without our prior written permission.

10. Third-Party Links

Our Website may contain links to third-party websites for your convenience. We do not control or endorse those websites and are not responsible for their content, privacy practices, or services.

11. User Communications

If you submit forms, reviews, feedback, or other communications through this Website, you grant Nurture Family Dental permission to use that information to respond to your inquiry and improve our services.

Please do not submit confidential medical information through unsecured website forms unless specifically requested.

12. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. No Warranty

This Website is provided on an "as is" and "as available" basis. While we strive to keep the information accurate and current, we make no warranties regarding the accuracy, completeness, reliability, availability, or fitness of the Website or its contents for any particular purpose.

14. Limitation of Liability

To the fullest extent permitted by law, Nurture Family Dental shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of, or inability to use, this Website.

15. Governing Law

These Terms & Conditions are governed by the laws of the State of Michigan. Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts located in Michigan.

16. Changes to These Terms

We may update these Terms & Conditions at any time. Changes become effective immediately upon posting to this Website. Continued use of the Website constitutes acceptance of the revised Terms.

17. Contact Us

Nurture Family Dental

Phone: (810) 227-2744

Website: https://www.nurturefamilydental.com

By using this Website and, where applicable, opting in to receive text messages, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.